Trabajar en ESL, ¡Trabaja con nosotros!
Trabajar en ESL

¡Trabaja con nosotros!

¡Trabaja con nosotros!

Estamos buscando profesionales competentes de diferentes especialidades para unirse a nuestro equipo. Si te interesa alguno de los puestos enumerados a continuación, envíanos tu solicitud con una carta de motivación y tu C.V. a jobs:::esl:::ch

Barcelona

CRM Manager
Are you passionate about languages and travel? Are you inspired by the idea of working in a dynamic team? If you are ready to get involved, a new professional challenge awaits you at ESL!
 
We are currently looking for a CRM Manager based in Barcelona.
 
Job overview
Your mission will be to ensure that ESL’s CRM system provides timely, accurate information to manage the company’s Sales, Admissions and CRM-related Marketing activities.
 
The CRM Manager will work closely with the Sales, Marketing, IAC and IT departments, to provide strategic recommendations and insight in order to continuously improve and refine the performance of our CRM system. As CRM manager you will be a key team member or leader of company-wide projects such as CRM, Client Area and Leads. You will provide strategic and operational input to these projects.
 
Main tasks:

 
  • Ensure that the CRM meets the company’s strategic objectives for Sales, Marketing and IAC workflow and reporting
  • Improve processes around the usage of the CRM, by continuously evaluating, monitoring, coaching, performing spot checks and developing best practices
  • Manage and coordinate, from the user perspective, all development and enhancement projects related to the Argo CRM and related tools and provide regular support to CRM users
  • Provide strategic input to the Head of Sales, Marketing and IAC regarding training, resource requirements and best practices regarding CRM tools
  • Design and prepare Sales and Marketing reports and dashboards which provide comprehensive analysis of performance
  • Prepare user and best practices documentation and training with respect to activities surrounding the CRM system
  • Create and maintain the relevant data in the CRM, such as form letters, templates, automatic paragraphs, postal and other demographic data and other codes and information relating to the Argo CRM
  • Prepare exception reports and follows up with the sales staff to ensure compliance with best practices
  • Ensure the quality of all standard messages and texts are effectively coordinated with the Marketing and Products so that all CRM communications meet the company’s highest quality standards, while addressing local market requirements
  • Ensure the highest level of data integrity, quality of usage and best practices, to enable Top Management to make sound strategic decisions based on the analysis obtained through the CRM system
  • Travel regularly to the Montreux and Barcelona Headquarters and other key locations such as sales offices, to perform training, coaching and quality checks 

Your professional skills:
 
  • You have a university-level bachelor’s degree in Sales, Marketing or Management Science, or professional equivalent
  • You have a minimum of 5 years experience in a similar position
  • You are extremely proficient in the use of computers and standard office software, with extensive experience using a modern CRM system
  • You have expert-level knowledge of Excel, Business Intelligence tools and/ or CRM report writing tools
  • You have direct experience in sales and sales management in the education or travel sectors
  • You master written and spoken English, as well as at least one other major European language, including the language spoken at the job location (French or Spanish) 

Your personal skills:
 
  • You have excellent communication and interpersonal skills to form effective working relationships with people at all levels
  • You have excellent team working skills and ability to work with a remote team
  • You have excellent organizational skills and ability to multitask
  • You have good negotiation and problem solving skills 

What we offer you:
 
  • The opportunity to develop your skills in an international environment
  • A first or new experience in the exciting field of language travel
  • A young and dynamic work atmosphere
  • Corporate ethics oriented sustainable development 

Place of work: Barcelona (Spain)
 
Start date:
ASAP
 
Reference:
ESL_CRM
 
Type of contract: non-fixed-term contract
 
Activity rate: full time
 
If you fit the profile and are tempted by the experience, please send us your application file in English (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch
 
Only applications accepted for an interview will receive a reply.
 
HR Manager

Are you looking for an enriching experience in the human resources field? Are you passionate about languages and travel? If you are ready to get involved, a new professional challenge awaits you at ESL!
 
We are currently looking for a HR Manager based in our Head Office in Barcelona.
 
Job overview
In direct contact with the Head of HR in Montreux (Switzerland), your main mission will be to execute the global ESL HR strategy and be the contact HR person in Barcelona Head Office.
 
Main tasks:
 
  • You will actively participate in the development of our international recruitment strategy and lead processes for our Barcelona Head Office.
  • You will be in charge of the coordination of the recruitments for our Head Office in Barcelona, which involves the contact with external partners and tools (recruitment agencies, job boards providers, social medias, etc.) preparing of the job adverts, checking application forms, shortlisting, screening potential candidates and realising first interviews
  • You will support the development and implementation of policies (working conditions, health & safety, performance management, absence management, etc.) and replies to the questions of managers and employees
  • You will assist the Head of HR in defining the right internal communication strategy for our Head Office in Barcelona
  • You will be the person of reference in case of absence of the Head of HR
  • You will promote equality and diversity as part of the culture of the organization
  • You will participate in different HR and company projects and perform other duties as required and assigned 

Your professional skills:
 
  • You have a higher education in business with HR specialisation ideally or a similar level of thinking achieved through experience
  • You have at least 3-5 years of experience in Human Resources in a high quality service environment
  • You have proven experience in business partnering with senior managers
  • You have solid experience in recruitment in an international environment with a track record to recognizing and recruiting talents
  • You possess very good knowledge of recruitment tools (job boards, social medias, recruitment interview processes, potential evaluation, etc.)
  • You have extensive Spanish labour law knowledge skills
  • You are able to compile and interpret statistical data and you know how to communicate it in a professional and understandable manner
  • You have excellent organizational skills and ability to multitask
  • You possess very good IT skills (MS Office)
  • You have a high ethical standard to manage information of a confidential nature 
 
Your personal skills:
 
  • You have excellent communication and interpersonal skills to form effective working relationships with people at all levels
  • You have integrity and approachability
  • You have excellent team working skills and ability to work with a remote team
  • You have cultural awareness and strong ethics
  • You have good negotiation and problem solving skills
  • You are fluent in English and have an excellent command in Spanish. French is considered as a plus and any other language would be an asset. 

Other
 
  • The preferred candidate needs to have a proven passion for languages and travel as part of professional or personal life and willing to travel to Montreux Head Office and/or other ESL locations when requested. 

What we offer you
 
  • The opportunity to develop your skills in an international environment
  • A first or a new experience in the exciting field of language travel
  • A young and dynamic work atmosphere
  • Corporate ethics oriented sustainable development 
 
Place of work: Barcelona (Spain)
 
Start date: ASAP
 
Reference:
ESL_HR
 
Type of contract: non-fixed-term contract
 
Activity rate: full time
 
If you fit the profile and are tempted by the experience, please send us your application file in English (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch
 
Only applications accepted for an interview will receive a reply.
IT Network Engineer
Are you passionate about languages and travel? Are you inspired by the idea of working in a dynamic team? If you are ready to get involved, a new professional challenge awaits you at ESL!
  
Job overview
We are currently looking for an IT Network Engineer who will be responsible for the technical management and administration of the ESL and affiliate IT networks (LAN and WAN) in over 55 locations in Europe, Latin America and New Caledonia.
 
Your main goal will be to ensure that the network is secure, highly available and offers optimal performance. You will propose and implement cost-effective solutions to allow us to implement long-term IT strategies, and you will install, configure and maintain network hardware and software and provide level 2 and level 3 support for network and system-related issues.
 
Main tasks:
 
  • You ensure efficient and effective communications with the IT Operations and Support Manager and other members of the IT team.
  • You ensure that the company’s network (LAN, WAN) functions efficiently and with minimal down-time.
  • You ensures that the company’s VoiP system, business applications and services function efficiently on the ESL network.
  • You create and update configurations for network hardware and software.
  • You conceive, install and maintain performance and bandwidth monitoring solutions.
  • You participate, with the IT Operations and Support Manager, in the elaboration of active and passive security solutions for the entire ESL and affiliate’s network.
  • You participate, with the IT Operations and Support Manager, in the elaboration of a disaster recovery plan.
  • You participate in company-wide projects, including migration of ESL and affiliate services to the cloud, with particular accent on network bandwidth, latency and availability to provide adequate performance.

Your experience:
 
  • You possess a Bachelor’s or high technical school diploma in Information Science with specialization in network technologies.
  • You have a minimum of 5 years experience administering a complex network environment.
  • You have a Certified Sonic Wall or Cisco administrator or equivalent through professional experience. 

Your professional skills and education:
 
  • You have a detailed knowledge of network protocols, hardware, software and firmware.
  • You master UNIX / Linux operating systems and command-line interfaces.
  • You possess in-depth knowledge of VoIP.
  • Knowledge of Mac OSX is an advantage.
  • You are a French or English mother tongue or equivalent and with a good working knowledge of the other: any other languages (Spanish, German or other) are considered a plus. 

Your personal skills:
 
  • You are a highly motivated self-starter, passionate about network technology and administration.
  • You are flexible with respect to working hours. 

What we offer you:
 
  • The opportunity to develop your skills in an international environment, in the exciting field of language travel
  • A young and dynamic work atmosphere.
  • An environment where corporate ethics and sustainable development matter. 
 
Place of work: Montreux or Barcelona (the candidate in Barcelona would have to be prepared to come and work in Montreux for 12 to 24 months, then re-locate to Barcelona.)
 
Start date: As soon as possible
 
Reference:
ESL_IT
 
Type of contract: Permanent contract
 
Activity rate: Full time
           
If you fit the profile and are tempted by the experience, please send us your application file in English (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch.
 
Only applications accepted for an interview will receive a reply.